Criticism is a difficult subject. It’s
tough, it’s hard and it’s normally quite personal. But I think there are two
types.
The Negative & The Positive.
There being only one difference between
them.
Is the criticism constructive?
If it is, then it is most certainly
positive.
Something you can build on, take on board
and learn from. Be open, be transparent and use it to your best advantage.
As a maker & a small business co-owner
we use the information we receive constructively. Whether it be a new making we
have concocted, a product we have been deliberating over or a successful sale
we have made- Feedback on all of these is important.
I am in the process of making a new
product. Something I know needs moving on but I was flat and in need of help
and encouragement. After falling flatly after asking for some feedback that was
simply unhelpful and pretty useless I delved to people I knew would brutally be
true. I am now inspired and my head is full of new ways to move it on. If only
I had the time
I recently took over running a lovely local
little market. Stallholders are inspiring and creative and also wonderfully
critical. But in a positive way. Ways to help the market grow thrive and show
the perfectly made wares off to their best advantage.
We are lucky at u-ni-k gifts to receive
mostly good feedback from Sales. But any that we do receive negative or
positive we always work on to make our service better. Recently a lady asked
for an alternative to the silk ribbon we use to wrap the gift she was buying as
the gift receiver was a Vegan. We always try to aim to please. A this hand made
cotton “scrap” ribbon I suggested made from the scraps of the burp cloth from
the Memory box made delivered a new ribbon alternative to the silk ribbon.
Recently somebody recommended a great
product that I am deliberating over.
Criticism is great and should be used to
grow from. So I am delving deeper into researching a little on Survey monkey
with a view to suggesting to Sarah we use it to help our little u-ni-k grow.
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