Showing posts with label IT failure. Show all posts
Showing posts with label IT failure. Show all posts

Thursday, 29 August 2013

Where did yesterday's blog go? (When IT fails...)

Yesterday was Wordless Wednesday, & I uploaded an image taken from my phone - used the Blogger App to post it with an amusing caption about what happens if you let little people make the decisions.

I posted the link to Facebook, Twitter, G+, LinkedIn... all the usual places. But when I logged in this morning, it seems to have disappeared. There's no sign of it anywhere... [those old enough to remember the Twilight Zone music should be making the 'wooo-OOOO wooo-OO' sounds now].

So what happens when your IT world fails you?

We've changed internet service providers twice over the past two years due to poor service, poor customer service & IT failures. For an online company, working IT systems are paramount. It's the

foundation of most of our business - if we're not available online or without email then it's very hard for everyone bar those who are savvy enough to have our telephone numbers to reach us.

I believe that every business today needs an online presence. The way our society is now shaped by the internet & mobile communication being a little IT savvy is a requirement, not a nice to have.

So when it doesn't work, where does that leave us? Well back to the world of landlines, paper flyers & good old face to face communication. Which isn't readily available when your business is online.

When your IT fails you & old fashioned lines of communication aren't a viable option. You're stuck, as an online business -if you're not online then you're not in business.

I'm just pleased that I'm now back in the land of communication and [touch wood] all my IT projects seem to be working just fine. I'll be making sure that our website is backed up & up to date & that all my lines of communications are working before leaving the house ever again.