Thursday, 4 October 2012

It's Customer Service Week!

Whilst travelling to my other job (I'm a multi multi tasking Mum!) I noticed on a South West Trains bill board that this week is National customer service week! 
A time to straighten up your collar, brush your hair and put on an extra special smile?

No no, not for us!!

Unlike other websites, one of the most important factors when starting u-ni-k gifts was that Sarah and I wanted a website with old fashioned values. A website with a friendly service where you could pick up the phone and ask questions, ask an opinion or simply ask us to help you choose. A service where we are happy to organise for something special to be made especially for you. A one off porcelain cup with a image of your child, or your child’s favourite toy. A memory box made personal for you- a gift from parent to baby. A extra special blanket stitched from your little one’s favourite rompers. A perfectly treasured and recycled keepsake. Something for the little one to grow old with.

Despite not being able to see our clients we always give service with a smile.

We try never to say no to a request or a clients wish. We sometime even add a little extra special bit, like a cherry on the top. (Read the blog)

Many of our gifts are hand made by our own hands. If a client has a tight deadline we always try to make sure the gift is received on time! (Read the blog)

We gift wrap every gift that leaves us. We’ll also send it with a special message to the person the gift is intended. No need to post it yourself when we can do it for you!

Every day is Customer service week at

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